Category: Vietnam

1Mil US Dollar Raised by Docosan for Online Healthcare Services in Vietnam

Docosan, an online startup platform designed to connect patients to the right doctor 24/7 in Vietnam, has announced that it raised more than USD 1million in seed capital. 

AppWorks, a Taiwan-based technology venture company, led the capital investment, which was considered one of the most significant seed investments for a healthcare startup in Vietnam. 

The seed round was joint by Huat Ventures, a Singaporean venture capital company, and a biotechnology entrepreneur, David Ma.

In an earlier interview, Beth Ann Lopez, co-founder of Docosan, has pointed out the inauspicious state of health sectors in the absence of digital transformation and shared what inspired its establishment.

Despite being plagued by chronic inefficiencies such as long lines, unpredictable hours, and uncertain quality, the health sectors of many emerging markets remain largely unchanged by new technology,” said Beth Ann Lopez.

I’ve seen how smartphones have changed the way that businesses are run in Vietnam – it’s possible to order a motorbike on Grab, or a bowl of phở on Now, or anything else you want on Shopee. However, one area that hasn’t been affected by this digital transformation is healthcare,” she added.

Beth further explained that bringing the same convenience and transparency in other digital market forums into health sectors would greatly benefit both patients and doctors, and saves more lives.

The demand for digitalized healthcare has been seen on the rise, especially since the outbreak of Covid-19.

Since 2020, Docosan has registered more than 300 trusted medical practitioners in different medical fields, ranging from general clinical services to specialized medical areas such as neurology.

Registered doctors are mainly located in Hanoi and Ho Chi Minh City, and Docosan seeks to expand its web across Vietnam in the future to connect patients to doctors all over the country. 

Patients can easily avoid the hassle of lining up to register for a doctor’s visit simply by downloading the app. The app allows patients to compare healthcare providers, make an appointment, engage in live chat for inquiry, and manage their health data free of charge.

The company enforces operational efficiency through cloud-based scheduling and Customer Relationship Management (CRM) system, and data privacy by integrating HIPAA (America’s Health Insurance Portability and Accountability Act) for greater security.

Focusing on expansion within Vietnam, Docosan has also hoped to expand its reach globally in the future.

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